Cart (0)
Your cart is empty
Last updated: 17 July 2026
This Privacy Policy describes how Heated Essential (CALVET Thomas) (“we”, “us” or “our”) collects, uses and discloses your personal information when you visit or make a purchase on heated-essential.com (the “Site”), or when you otherwise communicate with us (together, the “Services”).
Data controller: CALVET Thomas (sole trader / micro-entrepreneur), 60 Rue François 1er, 75008 Paris, France — contact@heated-essential.com.
We may update this Policy from time to time to reflect changes in our practices or for operational, legal or regulatory reasons. The updated version will be posted on the Site with a revised “Last updated” date.
Information you provide directly:
Contact details (name, address, phone number, email).
Order details (billing and delivery addresses, payment confirmation).
Account information (username, password, security details).
Communications with our customer service.
Information collected automatically: we collect certain data about your use of the Site through cookies and similar technologies (device, browser, IP address, usage analytics).
Information from third parties: we may receive information from vendors, service providers or social media platforms that help us operate the Site.
To process orders and deliver products.
To send communications relating to your account, orders or our policies.
To provide customer service and support.
For marketing and advertising, where permitted by law (and with your consent where required).
For fraud detection and security purposes.
To comply with our legal and regulatory obligations.
We use cookies and similar tracking technologies to improve the user experience, run analytics and personalise content. Non-essential cookies are only placed with your consent, collected through the cookie banner. You can manage or withdraw your consent at any time and configure cookies in your browser; disabling them may affect some features of the Site.
We may share personal information with: service providers and vendors acting on our behalf (including Shopify, which hosts the Site); business and marketing partners; and authorities or bodies where required by law. We do not sell your personal information.
We keep your information for as long as necessary to provide the Services, comply with our legal, accounting and contractual obligations, resolve disputes and enforce our agreements.
Our Services are not intended for children and we do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, please contact us to request its deletion.
Under the UK GDPR and the GDPR, you have the following rights:
Access, rectify or erase your personal information.
Request the portability of your data.
Restrict or object to processing.
Withdraw your consent at any time.
Lodge a complaint with the ICO (ico.org.uk) or the CNIL (cnil.fr).
To exercise your rights, contact us at contact@heated-essential.com. We may ask you to verify your identity before handling your request.
Your information may be transferred, stored and processed outside your country of residence, subject to the safeguards required by applicable data protection laws.
Store name: Heated Essential (CALVET Thomas)
Email: contact@heated-essential.com
Phone: +33 6 85 25 89 38
Customer service hours: Monday to Friday, 8am–5pm, and Saturday, 9am–12pm (CET)
Response time: we aim to reply within 24 to 48 hours
Questions? Contact our customer service.
