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In accordance with your statutory right to cancel (Consumer Contracts Regulations 2013), and our extended 30-day return policy, you may use the model form below to cancel your order. Using this form is optional — you can also simply email us.
To: CALVET Thomas (Heated Essential), 60 Rue François 1er, 75008 Paris, France — contact@heated-essential.com
I hereby give notice that I cancel my contract of sale of the following goods:
- Order number: [......]
- Ordered on: [......] / received on: [......]
- Name of consumer: [......]
- Address of consumer: [......]
- Date: [......]
- Signature of consumer (only if this form is notified on paper)
Once we receive your cancellation notice, we will send you an acknowledgement by email along with return instructions. Please see our Return & Refund Policy for full details on returns and refunds.
Questions? Email us at contact@heated-essential.com, call us on +33 6 85 25 89 38, or contact our customer service.